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Insight Print Communications a subsidiary of Sansui Software, a Pune based company is leading printing machinery and spares trading organization. They are the original equipment suppliers to almost all news printing presses across India.
Vision : Insight wanted to get an ERP solution to streamline their business activity and there by enhanced share in the market.
Insight had been using local ERP solution which had limitation on Finance and Logistics. In order to have an integrated product that can connect all their business processes and CRM.
SAP Business One solution met with their requirement. Being user friendly, SAP also offered them real-time data and reports across the organization. It also minimized manual work, enforced discipline, process oriented approach, security and controlled access to data. Use of CRM in SAP will led to creating knowledge data base, improvement in services and increased customer satisfaction. Apportion of landed cost over the imported items like printing machinery spares and inks was the biggest challenge which SAP Business One did very effectively.